Capability

E-commerce,run end to end.

We operate direct to consumer storefronts for the brands in our portfolio and for brand owners who want the channel run properly. Storefront, merchandising, media and retention on one team.

01What is included

Everything the channel needs.

Most brands do not lose on the product. They lose on the thousand small operational decisions between a customer landing and a customer returning. We take all of them.

01

Storefront operations

Theme, site speed, merchandising, collection structure, search and navigation, and the release calendar behind them.

02

Conversion

Landing pages, product page structure, cart and checkout, offer construction and on-site testing.

03

Paid media

Meta, TikTok and Google, planned and bought by our own team and measured on contribution margin rather than platform ROAS.

04

Email and SMS

Welcome, browse and cart flows, post purchase, winback, segmentation and list health.

05

Creative

Static, video and UGC produced in house, tested against the media plan rather than delivered as a batch.

06

Reporting

One view of spend, contribution and repeat rate, so the channel is judged on profit and not on impressions.

How it works

  1. 1 AuditWe look at the store, the data and the last twelve months of media before proposing anything.
  2. 2 BuildStorefront fixes, creative and lifecycle flows go in first, so media lands on something that converts.
  3. 3 ScaleBudget goes up against a contribution target, not a ROAS target.

Stores we run

Ed Hardy edhardyswim.comWe operate the swim and kids store end to end. Visit
Von Dutch vondutch.comBags, activewear, accessories and luggage, plus the e-commerce channel. Visit
Allbirds United States e-commerceWe run e-commerce in the United States alongside selected product categories.
Work with DNAM

Let's talk.

Licensing, manufacturing, distribution or a full operating partnership.